At Lights Camera Bingo, we are committed to providing you with the best possible experience on our website and casino platform. If you have any questions or concerns about your account, gameplay, or anything else related to our services, please don't hesitate to reach out.
We offer two primary support channels for our customers:
Before contacting us directly, we recommend checking out our comprehensive help centre for answers to frequently asked questions related to account management, gameplay, bonuses, and more.
Responsible Gambling Assistance
At Lights Camera Bingo, responsible gaming is of the utmost importance. If you or someone close to you needs assistance with managing their gaming habits or requires information on self-exclusion services, please don't hesitate to reach out. We are committed to providing a safe and enjoyable experience for all our players.
In case of any technical issues with our website or platform, we encourage you to try troubleshooting first by checking our help centre and system requirements pages. If the issue persists, feel free to contact us via email, and we will do our best to resolve it promptly.
In case of any disputes or concerns regarding your gaming experience on our platform, please address them directly with our support team via email. We are committed to resolving all issues fairly and efficiently.
Please allow us a reasonable amount of time (usually within 2 business days) to respond to your query. This may vary depending on the complexity and volume of queries received by our support team.
General Support Workflow
We are committed to providing the best possible experience for all our players and appreciate your understanding in allowing us sufficient time to resolve any issues or queries you may have.
